Wallets, Cards, Dashboard & More!
Frequently Asked Questions
Apple, Google & Mobile Wallet FAQs
Wallet FAQs:
A mobile wallet is a digital app that allows users to store and manage payment cards, loyalty cards, tickets, and other passes on their smartphones.
Mobile wallets use encryption and tokenization to securely store and transmit payment information for contactless payments, online purchases, and access to digital passes.
The most common mobile wallets include Apple Wallet, Google Wallet, Samsung Wallet, PayPal, and Venmo.
Mobile wallets can hold credit and debit cards, gift cards, loyalty cards, membership passes, event tickets, transit passes, boarding passes, and even digital IDs.
Yes, mobile wallets use encryption, biometric authentication (fingerprint or Face ID), and tokenization to protect user information and transactions.
No, most mobile wallets require a PIN, fingerprint, or facial recognition to authorize transactions, keeping them secure from unauthorized users.
Yes, as long as you log in with the same account, your mobile wallet data can be accessed across devices.
No, most mobile wallets work offline for in-store payments and stored passes. However, an internet connection may be required for updates or online purchases.
Wallet Cards FAQS
Card FAQs:
A mobile wallet card is a digital version of a loyalty card, membership card, ticket, or promotional pass stored in Apple Wallet or Google Wallet.
You can add a mobile wallet card by scanning a QR code, clicking a “Save to Wallet” button, or receiving a direct link from a business or organization.
Mobile wallet cards can include loyalty cards, membership cards, event tickets, coupons, appointment reminders, digital IDs, and access passes.
Yes, businesses can send push notifications for updates, promotions, event reminders, or membership renewals.
Yes, digital cards can update in real time, such as adding loyalty points, changing expiration dates, or updating event details.
Some cards allow sharing via AirDrop (Apple Wallet), email, or a shareable link, depending on business settings.
Yes, you can access stored cards without an internet connection, but updates and notifications require connectivity.
Yes, you can store and organize multiple loyalty cards, tickets, and passes in your mobile wallet for quick access.
Card Dashboard FAQs
Dashboard FAQs:
The dashboard is a centralized platform where businesses can create, manage, and update digital wallet cards for Apple Wallet and Google Wallet.
Businesses, organizations, and event organizers can use it to distribute loyalty cards, membership passes, event tickets, coupons, and more.
You can access it through a web portal using your login credentials provided upon registration.
Simply login to your account and add a card name under the new card.
Yes, it uses encryption and access controls to protect customer data and business information.
Yes, we offer API integrations to connect with your CRM, email marketing, and customer loyalty platforms.
Yes! You can add logos, brand colors, images, and custom text to match your brand identity.
Yes, updates like new offers, point balances, and event details can be pushed automatically to users’ saved cards.
Yes, you can send real-time notifications about promotions, event reminders, loyalty rewards, or updates.
Yes, you can set up automated notifications based on dates, customer actions, or expiration reminders.
Yes, you can track card activations, redemptions, engagement rates, and customer interactions.
You can reset your password or contact support to regain access.