Privacy Policy
This Privacy Notice (“Privacy Notice”) explains how Mobile Wallet Cards its affiliates, and its subsidiaries (“Mobile Wallet Cards,” “us,” “our,” and “we”) use your information and applies to all who use our websites and platforms – including mobile applications, touch technologies, electronic services, social networking sites, interactive features, online services or any of our described online activities we own or control (collectively, the “Service”).
By using the Service, you acknowledge you have read the terms of this Privacy Notice. If you do not want your information handled as described in this Privacy Notice, please do not provide us with your information or interact with the Service.
We may modify this Privacy Notice at any time. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of notice on the Service prior to the change becoming effective. You can determine when this Privacy Notice was last revised by referring to the “Effective Date” above.
1. Types of Information We Collect
We may collect the following categories of personal information from and about you:
- Identifiers: such as your name, postal addresses, email addresses, social networking website user account names, telephone numbers, or other addresses at which you are able to receive communications.
- Demographic information: such as your age, birthdate, and gender.
- Commercial information: such as information that enables us to determine lifestyle, interests, and activities, including purchasing tendencies and order history (such as the Mobile Wallet Cards vouchers you purchase and redeem); areas of interest; information collected through your interactions with social networks; information about persons for whom you have purchased Mobile Wallet Cards vouchers as gifts or who have bought Mobile Wallet Cards vouchers as gifts for you; and information about friends who refer you or whom you have referred.
- Location information: such as information related to your state/province, city, or neighborhood, and, if you agree, more specific location information that is provided through the GPS functionality on mobile devices used to access the Service.
- Behavior information: such as engagement and usage.
- Internet and network activity information: such as information about your browsing behavior, search history, and interactions with websites and advertisements, including data from cookies, pixel tags, and web beacons.
- Inferences regarding preferences and other characteristics: such as our assessment of the types of products or services you may have an interest in.
2. How Mobile Wallet Cards Collects Information
We may collect personal information about you from a variety of sources, including:
- From you: We collect information that you submit to us. For example, when you use the Service; make a purchase; register to receive information, products, or services available through the Service; or interact with us in other ways. We will collect any information you voluntarily provide, and we may also request optional information to support your use of the Service. We also collect any information that you voluntarily enter into any postings, comments, or forums within the Service. If you send an e-mail to us, we will collect your e-mail address and the full content of your e-mail, including attached files and other information you choose to provide to us.
- From your device: When you use the Service, we may collect information about the devices you use to access the Service, including hardware model, operating system and version, Internet Protocol (“IP”) address, and other unique device identifiers, mobile network information, and information about the device’s interaction with our Service. We also collect information about how you use our Service, including your access times, browser types, and language. This type of data enables us to understand how often individuals use parts of the Service so we can analyze and improve it. To collect this information, we use cookies and web beacons, and other similar technologies. Note that this Privacy Notice covers only how we use information collected via cookies; it does not cover the use of such information by third parties.
- Location information: We may collect different types of information about your location, including general information, such as the city, state, and/or zip code associated with your IP Address, and, if you agree, more specific location information that is provided through the GPS functionality on mobile devices used to access the Service. We may use such location information to customize the Service, including advertising that is presented to you. In order to do this, your location information may be passed along to our affiliates, agents, vendors or advertisers. You may be able to disallow our collection of certain location data through your device or browser settings, for example, by disabling “Location” services for the Mobile Wallet Cards application in iOS privacy settings.
- Social media networks and other third parties: We may obtain information about you or your use of the Service from third party sources, such as our vendors, like web hosting providers, analytics providers, or advertisers. You may give us permission to access your information from services offered by third parties, including social media networks. The information we obtain from third party services depends on your account/privacy settings with those third parties and the third parties’ privacy policies, so be sure to check those policies and to adjust your settings to meet your preferences. When you access the Service through social media networks and other third party platforms, you are authorizing Mobile Wallet Cards to collect, store, and use such information and content in accordance with this Privacy Notice. Please keep in mind that any information provided to us by a third party may also be subject to that third party’s privacy policy.
3. How Mobile Wallet Cards Uses Information
We may use information collected as described in this Privacy Notice to:
- Operate, maintain, and improve the Service and other programs, features, and functionality related to the Service;
- Provide you with interest-based ads, push notifications, communications, and offers for products and services from us and our business partners, including based on your precise geolocation;
- Perform analytics and conduct customer research;
- Communicate and provide additional information that may be of interest to you about Mobile Wallet Cards and our business partners, sometimes by combining your information with information we obtain from other sources;
- Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information, including on behalf of our business partners;
- Administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored by our business partners;
- Verify your requests made pursuant to this Privacy Notice;
- Enhance other information we have about you to help us better understand you and determine your interests;
We also may use information collected as described in this Privacy Notice with your consent or as otherwise required or permitted by law.
Mobile Wallet Cards uses your geolocation, including your precise geolocation, consistent with this Privacy Notice as described in Section 2 above to deliver location-based offers, products or services that may be of interest to you.
If you make purchases without creating a password, we link these purchases to your email address and create a secure account in our system. If you create a password at a later date, you will be able to view past purchases made with that email address.
If you use any features on the Service to send information about a product or service to another person, we will also collect the personal information of that other person to the extent disclosed by you and may contact them using the information you provided us.
4. When and Why Mobile Wallet Cards Discloses Information
We may share your personal information as follows:
- as required to comply with the law or legal obligations, such as to comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions;
- in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate;
- with our vendors who perform a variety of services and functions for us, such as data storage, order fulfillment, and managing digital content. We may share your information with such vendors subject to confidentiality obligations consistent with this Privacy Notice and on the condition that the service providers use your information only on our behalf and pursuant to our instructions;
- to combat fraud or criminal activity, and to protect our rights, users, and business partners, or as part of legal proceedings affecting Mobile Wallet Cards;
- with our affiliates and subsidiaries who may only use the personal information for the purposes described in this Privacy Notice;
- otherwise with your consent.
We may disclose your personal information to the following categories of third parties:
- Mobile Wallet Cards Entities
- Brands
- Resellers
- Advertising Networks
- Payment Services Providers
- Internet Service Providers
- Data Analytics Providers
- Operating Systems and Platforms
- Social Networks
- Government or Law Enforcement Entities
- Fraud Protection and Prevention Providers
- Delivery Services Providers
- Service Providers
We may disclose the following categories of personal information for our own business and operational purposes and have done in the 12 months prior to the Effective Date of this Privacy Notice:
- Identifiers;
- Demographics;
- Commercial information;
- Location information;
- Behavior information;
- Internet and network activity information; and
- Inferences regarding preferences or characteristics.
We may disclose certain personal information in exchange for services, insights, or other valuable consideration. These disclosures may involve:
- Identifiers;
- Demographics;
- Commercial information;
- Location information;
- Behavior information;
- Internet and network activity information; and
- Inferences regarding preferences or characteristics.
Such disclosures have been made in the 12 months prior to the Effective Date of this Privacy Notice.
5. Security of Personal Information
Mobile Wallet Cards has implemented an information security program that contains administrative, technical, and physical controls that are designed to reasonably safeguard personal information. For example, we use industry-standard encryption technology to secure financial account information. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. If you have any questions about security on our website, you can contact us at community@mobilewallet.cards.
6. Your Rights Regarding Personal Information
You have certain rights with regard to your personal information:
- You have the right to know and request information about the categories and specific pieces of personal information we have collected about you within the last 12 months, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed your personal information for business purposes.
- You have the right to update your personal information
- You have the right to request a portable copy of your personal information
- You have the right to request that Mobile Wallet Cards delete your personal information, subject to certain exceptions allowed under applicable law.
- You have the right to not be discriminated against for exercising any of the above-listed rights. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your personal information.
You may exercise these rights by sending an email to community@mobilewallet.cards If you are a consumer under the California Consumer Privacy Act (“CCPA”) and wish to contact us through an authorized agent, the authorized agent can submit a request on your behalf at community@mobilewallet.cards along with a notice signed by you certifying that the agent is authorized to act on your behalf. We may take reasonable steps to verify your identity, including but not limited to verification of your email, prior to responding to your requests.
If you believe that Mobile Wallet Cards has refused to process your request within a time period prescribed by law you have the right to appeal this decision by submitting an email to the Global Privacy and Compliance Manager at community@mobilewallet.cards. You will receive a response within any applicable period prescribed by law.
In addition to the above rights, you can update or remove financial account information. You can also deactivate your Mobile Wallet Cards account.
7. Privacy Practices of Third Parties
This Privacy Notice only addresses the use and disclosure of information by Mobile Wallet Cards through your interaction with the Service. Other websites that may be accessible through links from the Service and our co-branded websites may have their own privacy notices and personal information collection, use, and disclosure practices. Our business partners may also have their own privacy notices. We encourage you to familiarize yourself with the privacy notices provided by these other parties prior to providing them with information or taking advantage of a sponsored offer or promotion.
8. Contact Us
Please contact us if you have any questions or comments about our privacy practices or this Privacy Notice. You can reach us online at community@mobilewallet.cards.